How to apply for kplc token meters. A manipulated meter does not perform as it should.
Mar 6, 2024 · Kenya Power and Lighting Company (KPLC) is the primary provider of electricity in Kenya. Speaking to TUKO. How to buy KPLC tokens via Equitel. The prepaid token meter is a system consisting of a gadget that connects to the power grid to a small screen with input buttons that allow you to manage your power consumption. Mar 5, 2024 · You can register up to 3 meters and the tokens/bill accessed can only be used on the 3 meters you have registered. Remember that you cannot buy Kenya Power tokens via third party services. That is how much the KPLC token meter costs. Type your KPLC prepaid meter number Nov 24, 2023 · Understanding KPLC Tokens and Prepaid Meters. The process is easy and will not take you more than Jan 1, 2024 · Step 2: Enter the first part of your account number in the message field. Jul 15, 2024 · How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel. Loss of revenue for Kenya Power. Enter the amount you wish to pay which Feb 28, 2022 · KPLC offices. SMS with Token. Discover the required documents, data, and details needed for a successful application process. Power outages due to meter disabling. The USSD code is another way to check your token purchase history. Feb 21, 2024 · Consequences of Bypassing KPLC Token Meters. Enter your KPLC Prepaid Meter Number (e. How to check your electricity balance through E-Bill Mar 20, 2018 · READ ALSO: KPLC token delay. Select option 1: Prepaid Services (Token). Investor Feb 14, 2024 · Meter Number: Locate your meter number by checking column 5 in the displayed list. The customer’s credit balance is depleted each day as they use electricity until the units are depleted, at which point the consumer must top it up. Getting Electricity. The cost of KPLC token meter ranges from Ksh. The update, which is free of charge, is crucial for customers to continue enjoying uninterrupted electricity services. 75 per unit (14% increase). Photo: @KenyaPowerLtd Source: Facebook. Jun 13, 2024 · Kenya Power revealed that 7. Enter the Kenya Power business number 888888 for postpaid. How to apply for KPLC token meters, costs . How to conveniently pay for your KPLC Prepaid Token via M-pesa in Kenya. Kenya Power and Lighting Company (KPLC) will send two codes (20-digit numbers) via an SMS that you, our customer, will use to update your prepaid meter. Jul 8, 2022 · Then select either “Kenya Power Bill for the postpaid bill” or “Kenya Power Prepaid for purchase of tokens. kplc. 0123456789102 Select business number – KPLC Tokens 3. 4 million meters will be upgraded and warned that all prepaid meters not upgraded by the August deadline will not accept electricity tokens. The update targets 7. Choose the bank account number to pay from e. Apr 15, 2021 · In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number. E-bill – how to check KPLC token balance. Jun 13, 2022 · By entering a code on the meter’s customer interface unit screen, a customer can purchase electricity tokens and credit units to his meter. Dec 9, 2020 · Mark you, if you click on ‘Postpayment Electricity’, what you will end up getting is the old-style Kenya Power postpaid meter – yet what you wanted is Kenya Power token meter. Check your meter number by dialing 100 on the meter and it will be displayed. Sometimes you may delete the message with these digits without knowing. Customer Service. Dec 23, 2023 · How can you get a KPLC token message? KPLC bot on Telegram provides real-time updates on various feedback such as delayed, prepaid tokens. Damaged meter components: In rare cases, the meter’s internal parts could be damaged or faulty. KPLC sells electricity to millions of people country wide. In addition, the loan amount you request will be sent to your phone as tokens, in the case of prepaid customers, or used to clear your bill for post-paid clients. Before we dive into the details of purchasing KPLC tokens through M-PESA, let's clarify what KPLC tokens are and the significance of prepaid meters. Jun 17, 2024 · Application. ke) and Pay Online (via RTGS to KPLC Bank Account No. Alternatively, you could contact the KPLC prepaid meter customer care. Apr 13, 2021 · Kenya Power, formerly Kenya Power and Lighting Company, is Kenya's national electricity supplier. APPLICANT’S DATA The process involves updating the prepaid meter software. Select your meter from the provided list or add a new meter number if not available. Now let us get to the main question. A well-functioning meter is integral to the recovery of consumption costs and the avoidance of the ramifications of the electricity theft. In some cases, after providing the cause of the issue and sharing your meter number, Kenya Power generates the code for you online. How to check the KPLC meter registration name via SMS? To check if your account is registered under the KPLC upgraded bill system INCMS, send the first part of your account number (without the -01) to 95551, preceded by the word status. ” 4. Sep 4, 2019 · CONLOG meter box-Dial Dial #100 then enter or press # HEXING meter box-Dial Dial 804 then press enter or # ACTARIS Meter Box. Power Cycle the Meter: Disconnect from power supply. Some applicable types include Actaris, Conlog, Hexing, and Shenzhen meters. The token inquiry SMS costs ten shillings. Depending on the meter type, specific codes are used to find Premium Application (above 25kVA) Standard Application (below 25 kVA) Type of Application: New Temporary Rerouting Group Application Meter Separation Account No. 3 days ago · To load the tokens into your KPLC meter: Locate the tokens message in your phone’s message inbox. Investor 2 Easy Steps of applying for an electricity connection as follows: 1: Apply Online (https://selfservice. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter’s software. Jun 14, 2024 · Steps to Update Your KPLC Prepaid Meter Token: 1. Worriless because we got Sep 15, 2022 · These are all the details you need to buy Kenya Power tokens in Kenya. Learn a simple hack to load KPLC tokens using a different meter in case of emergencies: Purchase Your KPLC Tokens: Buy token units through the official KPLC prepaid paybill number 888880 or alternative KPLC paybill numbers. Power cycle the meter: Disconnect the power source for 30-60 seconds and reconnect. Reset if tripped. ” Finally, input or select your meter number to view the last three tokens purchased from KPLC. Electrical meter or Energy meters help us know and track our consumption. Got to your SIM tool kit app and select M-PESA. In this video, we are showing Utility Electricity Customers and Electric Feb 22, 2023 · USSD Code Token History. For more useful tips and tricks related to KPLC tokens, consider subscribing below to receive alerts whenever new content is published. Jun 12, 2024 · KPLC prepaid tokens meter. Follow the prompts to initiate an MPESA STK push menu. Contacts. Mar 4, 2023 · Often Kenya Power schedules their employees to visit the customers and handle the issue at the meter location. How to Fix KPLC Token Meter Not Connecting. Jun 5, 2024 · Tripped circuit breakers: Check that the circuit breakers for your meter have not tripped and are in the ‘on’ position. Maybe you have been wondering how do I know my token meter number without visiting the KPLC Station. You can also check KPLC last token through my power application. If for some reason you do not know your Kenya Power meter number you can retrieve it from the prepaid meter box . Jan 1, 2024 · You need to go to the actual meter box, you cannot retrieve it online. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. Enter the amount you wish to spend on tokens. Jun 13, 2024 · Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. Now that you have the token number follow these simple instructions to load your KPLC prepaid token. Why is Update Token Meter Yako necessary? Invention of technology in the modern world has made work easier for the majority. Each token represents a specific amount Jul 18, 2024 · Kenya Power. Once successful, you’ll receive an MPESA message confirming the transaction. g. " Once a customer receives an SMS to update their meters from Kenya Power, they will follow the two steps: Feb 2, 2018 · To purchase tokens via mobile money: M-PESA. Wait 30-60 seconds. May 30, 2022 · Tampering with meters is both unlawful and extremely dangerous due to the potential of electrical injury. Feb 15, 2021 · A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. Input the amount you want to pay. D) or Passport for Non-Kenyans Nov 4, 2021 · Paying Via KPLC M-PESA PayBill. Up to this point, the information is just an overview. Citizens are constantly seeking ways of how to load KPLC token to ensure an uninterrupted supply of power. KPLC Tokens: These are 20-digit codes generated by Kenya Power and used to recharge prepaid electricity meters. 4,000 to about Ksh. Apr 2, 2021 · This article will show you how to load KPLC tokens to your meter. I am sure what brings you here is to know how to unlock KPLC token meter. Enter your M-Pesa PIN to confirm the transaction. Welcome to "Johwatech" Electrical Contractors Ltd, Your Engineering YouTube channel. This article provides a detailed, step-by-step guide on how to update your Token meter tokens effectively. All you need is your mobile phone and enough money in your M-pesa account to pay for your KPLC Prepaid Token. Having settled on the meter number, you can then load After you have bought the KPLC token, you receive a message with digits you have to key in on your KPLC token meter. You will receive an SMS from Kenya Power with a generated prepaid token valid for your meter. If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. And all you must do is check the number written on these devices. In the case of domestic users, a purchase of 10 tokens may be conducted. ke, submit with the applicable documents (refer to customer checklist below). KPLC Meter can be checked online using various gadgets such as mobile phones at the comfort of your seat. Feb 28, 2022 · The physical meter or feeder. KPLC will also show the number of units awarded for the purchase. Mar 8, 2023 · KPLC will generate a prepaid token, which will be send via sms. : Additional Load Account No. Worry not though. It is either on the top or side of the meter or feeder. Read also Safaricom Shares Simple Tips on How to Get M-Pesa Business Till in 10 Minutes, Updates on Challenges This includes Additional Load and Meter Separation applications. Prepaid Token Re-Allocation Form. Do you want to know How to change your KPLC username online? The electricity distributor has done a great job bringing customer care services close to their clients through their different platforms. These codes will be sent via SMS to prepaid customers. Low Power Supply: Inadequate power supply to the meter. Investor Jan 3, 2023 · Kenya Power has over 4 million consumers on prepaid meters as the Company transitions to advanced technology that makes it easier for customers to purchase electricity. How to buy Kenya Power (KPLC) prepaid tokens via Equitel 1. Feb 12, 2024 · Advanced Features: Prepaid and Postpaid Power Meters. of Meters Required: Note: Attach copy of latest bill for additional load and meter seperation applications 2. Read on to understand the step-by-step procedure for Kenya Power check balance. Before the removal of the electricity fixed charges, the Kenya Power charges per unit were lower than the current rate. With a deadline of August 31, 2024, looming, many Kenyans are actively working to upgrade their prepaid meters to avoid service disruptions. 6. Is 501200 a KPLC Paybill number in Kenya? No, the KPLC token paybill is 888880. If you are a Kenya Power Prepaid token user, you can easily buy KPLC token through M-pesa at the comfort of your own home. Buy KPLC Tokens via USSD 3 days ago · In June 2024, Kenya Power and Lighting Company (KPLC) launched a nationwide campaign to update token meters, ensuring that all prepaid meters comply with the new Standard Transfer Specification (STS). Feb 21, 2024 · Choose option 1 to Buy Token. Aug 24, 2018 · The first option is to check the token meter for a real-time KPLC tokens debt balance, while the second method is through using the e-bill method. Nov 16, 2017 · To load the token via vendor, you will need to know your meter number before meeting the vendor. If Update is successful, your meter will accept the Electricity token. Dial 100 and then press enter or # SHENZEN Meter Box. A site plan in case you are applying for real estate, a mall, or an industry; Kenya Power site visit. High token consumption and meter blocking. May 23, 2024 · KPLC token meters have various uses, ranging from reloading tokens to checking your meter number and electricity usage. One of these is using meter tokens. Select Pay Bill from Eazzy Pay. Feb 27, 2024 · *Buy KPLC Tokens via USSD 977#: Dial *977#. [File, Standard] Kenya Power has announced to millions of Kenyans who rely on prepaid meters for electricity that they will need to update their token meters by August 31. These include the mobile application, USSD code and their website. Select your meter from the list provided or add a new meter number if yours is not available. Kenya Power , the national distributor of electricity is converting its power consumers from postpaid billing and payment to pre-paid meters. co. While in some occasions, the customer is urged to visit Kenya Power offices for further assistance. Follow the prompts to confirm the transaction and enter your M-Pesa PIN. If the issue persists, contact Kenya Power for professional assistance. Step 1: Contact Kenya Power (KPLC): Start by contacting Kenya Power's customer service or visiting the nearest Kenya Power branch office or Huduma Centre KPLC desk to make the application. Jul 18, 2024 · Kenya Power. Reconnect and check if resolved. Click “Send” If you successfully send the message, you’ll receive an SMS with details of the last three purchased tokens. 0123456789102 Select business number - KPLC Tokens 3. After these charges were abolished, the cost per token was increased, hence the reason why many Kenyans think they are receiving fewer units than before. Key in the 16 digit number sent to you by Kenya Power on your token device. Select Eazzy Pay from your Equitel menu 2. SMEs Applications. Recovering lost Kenya Power tokens through my power App. HEXING Meter: Dial 804 then enter or # ACTARIS Meter: Press 100 and then enter or # Feb 15, 2024 · Via KPLC Self-Service Portal: Access the portal, navigate to ‘Bill/Meter Query,’ enter your KPLC account number, and click ‘Search’ to view your token transactions. Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. ke, the electricity distributor explained that the process is seamless and only requires customers to make application. Meter Location: Find the location of your meter by referring to column 3. Kenya Power will then generate a KPLC token number for your meter and send it to you via SMS. 1. Electricity supply has been made better through this company and the use of technology made it even better to buy tokens. May 16, 2024 · The Kenya Power and Lighting Company has done this through the prepaid token meter system, commonly called the Consumer Interface Units, introduced in early 2009. Mar 28, 2023 · This category will see the cost of tokens increased by 19%, from Ksh21. 99 to Ksh26. 4 million prepaid meters. Households that spend more than 100 units will have the cost of their tokens increased from Ksh27. Domestic Customers Application Procedure. For Ksh1,000, they will now get 38. Attach the following documents when submitting your application for connection. In some instances, you can press 000# or 100# and get your meter number. How to retrieve your KPLC Meter Number using KPLC Prepaid Meter Codes. Feb 21, 2024 · With the prevalence of KPLC prepaid systems, managing electricity consumption has become easier for Kenyan households. So, how do you fix it? A woman paying her KPLC token through her mobile phone (L). KPLC Token Prices. 10 per unit. KPLC CIU Meter Not Connecting. Carry your national identity card, the correct meter number, and all the transaction details along with you. This means you no longer need to visit the Kenya power office to get connected to the power grid. Jul 18, 2019 · 10. This is the current price of a KPLC meter machine in Kenya. Key in the digits into the meter by pressing the keypads of the respective numbers provided and press ‘Enter‘ Feb 10, 2021 · How to Pay KPLC Prepaid Token via M-PESA. Feb 14, 2024 · Learn the simple steps to apply for electricity connection from Kenya Power (KPLC) via the self-service portal. 2. Hello guys, Electricians, Electrical students, and Utility Customers. To buy KPLC tokens using Equitel Money follow these steps. Kenya Power will later generate prepaid token valid for your meter and send via SMS. Steps to follow : M-Pesa Pay bill: 1 Enter KPLC prepaid business number 888880 or 88888 ; 2 Enter your 11 digit meter number How to Apply for Kenya Power Connection Online In an effort to improve service delivery Kenya Power now has enabled application of power connection online. It is pretty simple and gives you all information regarding your electricity account and is also used to make queries. How to Remove Bypass in KPLC Token Meter. Kenya Power,, in turn, generates a Token by Jun 15, 2024 · KPLC token prices and calculations. To use it, dial *977# on your mobile phone. The purpose of the Kenya Power bot is to make it easier for clients to access the status of their postpaid and prepaid accounts. KPLC will then generate prepaid token valid for your meter and send via SMS. About Kenya Power. If you are a customer of KPLC, you may encounter various errors at some point. What you need is the token number that you have purchased. The contact centre numbers for all service-related issues include 95551, 0703070707, or 0732170170. Like any other technology industry, Kenya Power and Lightning Company face issues and most of them are hardware related. KPLC token meter (R). As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up. Receive Update Codes. Here is a very simple procedure of how to . A stronger network connection enhances communication between the meter and the KPLC systems, facilitating smooth token loading. Premises requirements when applying for electricity connection Copy of National Identification (I. All Kenya Power and Lighting Company meters come labelled with account numbers, including the feeder. ke , submit with the applicable documents . 5 units they currently receive. Now you can buy Kenya Power tokens easily at your local shop or via M-PESA and Aitel money. Key in the ‘Token’ numbers given via SMS and you will have successfully loaded your prepaid meter with KPLC Token units. However, the Kenya Power and Lighting Company (KPLC) has a clear process to help you reverse May 17, 2024 · FAQs about KPLC . Check wiring connection: Ensure proper wiring without We are encouraging all customers apply online https://selfservice. Feb 21, 2024 · Step 4: Strengthen Network Signal Improve the network signal strength by relocating the CIU closer to the meter box. Visit the vendor and make payment for your choice; Give the vendor your meter number; Collect the 20 digit token from the vendor; Load the token on your meter and it is done. To apply for KPLC meter, Kenya Power specialists will travel to your location after your application has been granted to conduct a site inspection to ensure that you meet their criteria. You will be provided with an Application Reference Number instantly. Aug 23, 2023 · Since M-pesa does not have a record of Kenya Power Meter numbers, it requests Daraja to validate the same with Kenya Power. The energy company will be responsible for avail the meter to you on your request. Connect your CUSTOMER INTERFACE UNIT to the mains power supply/ Socket and power it on. KPLC offers two types of meters: Prepaid Power Meters: These meters function similarly to prepaid mobile phone services. Apply online by login to https://selfservice. Then select “Prepaid Services” followed by “Latest Token. Th Nov 26, 2019 · Method 2: Visiting Kenya Power and Lighting offices. ) and sign the Supply Contract (see forms below). UNDERSTANDING YOUR PRE-PAID AND POST-PAID CHARGES The numbered items are the components of both the pre-paid and post-paid electricity charges which are exactly the same as per the Approval of Tariffs set by the Energy Regulatory Commission for Supply of Electrical Energy. Planned Power Interruptions. 4. Press 65 then enter. You will receive a confirmation SMS from AIRTEL MONEY immediately. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No. How to Purchase KPLC Prepaid Tokens: To buy KPLC tokens, users need their 11-digit KPLC meter account number. Kenya Power will send you a text message with your meter number and token number. Once you receive the codes; Enter code 1 to reset your meter; Enter code 2 to Feb 14, 2024 · Types of Prepaid Meters in Kenya: Kenya Power recommends specific meter types for prepaid systems. As a result, you require assistance. How do I load my KPLC token? Once you have purchased and paid for the token. When applying for KPLC token meter installation, you’ll be required to present the following documents to KPLC. To reverse your Kenya Power and Lighting Company (KPLC) prepaid meter tokens by visiting a Kenya Power and Lighting Company (KPLC) office, follow the steps below: If you do not have a social media account or if you do not have access to the internet at that time, you can alternatively visit a Kenya Power and Lighting Company (KPLC) office you Dec 15, 2023 · 2. of Meters Required ADMD Previous ADMD Otherst (Please specify)i FOR OFFICIAL USE ONLY Customer Application Number House No/Name NO, of Meters Account Number Jul 7, 2024 · Buy a new Electricity token for any amount to receive the Update Token Meter Yako codes & follow the instructions given. Understanding your meter options is crucial for efficient power management. It is super effective with almost impromptu responses to their clients. 5,000. # A confirmation SMS will be sent to your phone from M-PESA. Attempt to plug the CIU into a neighbor's house to determine if the CIU itself is faulty. Step 3: Send the message to 95551. All prepaid meters must be updated by the deadline date to continue accepting tokens. 3. Application We are encouraging all customers apply online https://selfservice. Under reference option enter the full Kenya Power prepaid 11-digit meter number. Kenya Power. Kenya Power Industrial Attachment. Self-Service Portal. You purchase electricity tokens and load them into your meter. 37168917674) press OK 4. Investor Dec 6, 2022 · Select “Latest Token” Enter your prepaid meter account number. With pre-paid Kenya Power meters, you need to buy tokens – similar to airtime scratch cards. How to pay your postpaid electricity bill with M-PESA Select Pay Bill from the M-PESA menu. Jan 3, 2024 · KPLC will then generate a prepaid token valid for your meter and send it via SMS after which you are required to key in the information on your meter box and press "Enter". While buying tokens, if you make a blunder of overpayment, do not panic Kplc process the refunds in case of an overpayment. When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. You can also find this information in column 9. Type in the tokens code (20 digits) into the device and press the BLUE (Enter) button. KPLC will send two 20-digit codes: a reset code and an update code. Management Team. Jul 10, 2024 · In Kenya, updating your Kenya Power (KPLC) prepaid meter tokens is essential to ensure uninterrupted power supply. KPLC generates a twenty-digit number as the token. Enter it on the KPLC token meter and press ok. 92 to Ksh31. As we dive into the intricacies of Kenya Power and Lighting Company's (KPLC) token pricing in 2024, it's crucial to start with a clear understanding of the current token prices for both prepaid and postpaid customers. For the account number, type your meter number and check again to make sure it is correct. 3, down from the 45. . Using USSD Codes : Dial *977# and follow the prompts to select prepaid services, then choose the option for the latest token. Contact KPLC customer service to test and repair/replace the meter if the above steps do not resolve the Feb 27, 2024 · By following these steps, you can easily retrieve your KPLC token account number directly from your meter box. A manipulated meter does not perform as it should. Please verify that the inputted number is correct. What is 'Update Token Meter Yako'? Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. Most houses in Nairobi have migrated from post paid KPLC meters to pre-paid KPLC meters. Board of Directors. 5. Update Token Meter Yako FAQs. : No. Electricity billing in Kenya has improved . Choose option 1: Buy Token. However, you cannot do all this efficiently if your KPLC token meter is not connecting. There is also the option of visiting a Kenya Power office near you, and applying for a Kenya Power token meter from there. It ensures that the units are safe by preventing replication in the system. Well, it is a common issue many KPLC prepaid customers encounter. You are able to view the services available when you add the Kenya Power bot Jan 13, 2024 · Overview of KPLC Token Pricing in 2024 Understanding the Current Token Prices. This is a special video regarding the INHEMETER Prepaid energy meter model on how to lo Aug 31, 2022 · 9. In recent years, the company has invented convenient methods for Kenyans to renew their electricity bills. Account Balance: Check your KPLC account balance through the ‘bill/meter query’ menu or by checking the last KPLC token. How Do I Check My KPLC Prepaid Meter Details? To check your KPLC meter registration details: Go to your message app. Oct 28, 2023 · Apply In-Person: KPLC Customers currently using a post-paid meter, can also switch to prepaid meters and have prepaid meter gages installed on their premises. KPLC token prices vary a lot. For example, if your account number is 13698767877-02, type 13698767877. Faulty Components: Substandard or counterfeit meter components. Oct 10, 2021 · 1. Input your full Kenya Power account number under the reference option. Select Pay bill and key in 88880 as the business number. Next is to input your Airtel Money PIN. Kenya Power Self-Meter Reading. How to Update the Kenya Power Token Meter. Corporate Profile. KPLC Customer Account Login KPLC SMS number – 95551 or 0703 070 707 | 0732 170 170 KPLC Telephone Number – 0203201000 Jun 13, 2024 · All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. Kenya Power Regions. Enter the desired token amount. To know your Kenya power prepay meter number, follow the instructions or Key in to retrieve the number. Procedure To Load KPLC Token. Meter-Separation Name SUPPLY LOCATION District: Nature of Business Landmark/Route map/Site Direction New Type of Application Re-routing POWER DATA Additional Load Account No No. Kenya Power KPLC prepaid meter Customer Care, Contacts. E-bill is an electronic email linked method used to check kplc prepaid token balance. yrzqvefdjpbephmshmzh