Why is my comcast internet so slow all of a sudden 2019. You can also try these other steps: Restart your device.
Im using ethernet. Find Faster Internet. Delete some old or unused Sep 15, 2023 · The same thing happened to me, over the Christmas break when all I wanted to do was catch up on all my favorite shows. Fix #2: Restart Your Xfinity Gateway. 9 I upgraded to the latest iOS for my device last week, and now all apps that use the Internet are extremely slow including Netflix, Amazon Prime, Safari, even the App Store. Mar 5, 2019 · The only thing I could think off is that recently a new malwarebytes update came but even if I turn off malwarebytes I have this very slow download speed. Items like radios, baby monitors, smart TV's, or anything else that emits a radio frequency could potentially interfere with your internet connection speed, creating a traffic jam of sorts within your home's airwaves. If you can’t access the Xfinity Assistant, you can also manually perform some of the steps below. Working from home myself, I completely understand needing to have a solid speed and network connection. Sending outbox seems to be very slow as well. If you’ve tried all of the above suggestions and you suspect your Android tablet’s freezing and lag is caused by something other than it being an old hardware model, it can be worth trying a factory reset. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I'm a recently retired IT technician and I owned my own repair shop. Check for updates, viruses, and malware. Naturally, I thought it was my slow internet choking the video stream. If you have questions about your services, we're here to answer them. Try clearing your cache and make sure you’re connected to the right network. Network quality. Check Your Xfinity “My Account” App. It works for your Wi-Fi 6 days ago · To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". 4GHz connection on almost all devices. Loose and faulty cables. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance with your speed concern. Possible reasons for your sudden slowdown in Xfinity internet speed include network congestion, service outages, Wi-Fi signal interference, router placement issues, router problems, bandwidth limitations, or malware/viruses on your devices. I Improve WiFi network performance. Some days far worse than others to the point that it’s practically unusable. Aug 1, 2020 · I am only connecting one device (laptop) to check the internet speeds, and I have been getting consistently 5Mbps (using wifi) and 7Mbps (using ethernet connected to router) in my speed tests for two days now. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Learn how to troubleshoot a slow computer. Restart Your Equipment. Alternatively, someone may have hacked your internet, or you may be experiencing a cyber threat. Mar 20, 2020 · I’ve done all troubleshooting. Jun 20, 2023 · If you highly doubt that your Xfinity internet connection is being throttled, test to see if you have arrived at your data limit, and try using a reliable VPN to see if your bandwidth is enhanced. Aug 2, 2022 · 5. Mar 14, 2022 · Are you using an Xfinity modem? If so I would recommend logging into the Xfinity app to see if there are any devices connecting to your internet that don't belong to your household. Update Modem & Router Firmware. Apr 28, 2020 · I called Comcast and they said there was a connection issue between the box on my street and my house, so they came out and replaced the cable. This will ensure that everything’s working properly. I've been dealing with terribly slow download speeds ever since we've switched to this specific package. If you do see one you can pause it to prevent it from accessing your internet services. So, scroll down to learn how to speed up Wi-Fi on Mac. Jul 14, 2004 · Hi, I have comcast internet. Two years ago, I had a client (attorney) who had experienced this exact same issue which stumped me for a while but I sent out a tech I've known for years who was a networking genius, he had written code for Netgear and setup our town's fire station, police Apr 10, 2020 · I’ve been having an issue with my internet where it randomly becomes extremely slow multiple times throughout the day. Kind of like having d Apr 10, 2020 · I’ve been having an issue with my internet where it randomly becomes extremely slow multiple times throughout the day. Thank you for your help in advance! < > Nov 13, 2023 · Hello, @SuDT. Feb 28, 2020 · My Email Client had been having trouble syncing with the Comcast email server. I used to get 300/30 speeds but now I can barely top 50/30. Mar 28, 2024 · 7. We’re back to the router and it’s because it’s an important player when it comes to internet speed. You should still do the self troubleshooting as the modem's speed rating / config file and the disconnects are two separate problems. Apr 17, 2020 · All of a sudden same issue. Learn how to update your Xfinity Email port settings. Learn about why your Xfinity Mobile cellular data speeds may be slower than usual. Mar 30, 2019 · Before we got a new router, my pc got around 20-25 mbps depending on usage, but with the new one, its only getting 4-6 mbps. Use an Ethernet Cable. Other electronics in your home might be throwing a wrench into your internet's mojo. Click on an issue to auto-scroll to the solution. This means that you aren’t getting full speed on Xfinity. Learn how to troubleshoot your network to ensure you have connectivity to the internet. I would also recommend changing your Wi-Fi name and password. To restart your Xfinity Gateway through your Xfinity account, do the following: Troubleshoot internet and network issues. If the issue is affecting multiple personal devices, use the Xfinity Assistant to identify outages, perform diagnostics, etc. All the other devices are on Wi-Fi and get around 20-30 mbps now. The closer your console or computer is to your router the better your connection will be, and the fewer “packets” you will lose. Oct 27, 2023 · Hey there, @user_vxljm8 thanks for reaching out through Xfinity Forums regarding your internet connection issue. Why Is My Comcast Internet So Slow All Of A Sudden Nov 11, 2017 Quick fixes if your Firefox slows down | Firefox Help What good is that super fast Internet connection when your browser is running at dial-up speed? This article will point you in the right direction to track down and fix the problem. Feb 21, 2020 · I'm currently subscribed to the Gigabit internet package thru Xfinity. It used to pull up pages very quick and download fast. The router. Mar 30, 2022 · Throttling refers to your Internet Service Provider intentionally limiting your internet speed or bandwidth. Mar 26, 2020 · See: Internet Troubleshooting Tips Upload speeds at your tier would typically be either 5 or 10 mbps, depending on your service package. Learn how to avoid data overage charges as an Xfinity Internet customer. While Comcast does its best to fix the issue as soon as possible, sometimes, an outage can last for hours or even for a couple of days. I Aug 1, 2020 · I am only connecting one device (laptop) to check the internet speeds, and I have been getting consistently 5Mbps (using wifi) and 7Mbps (using ethernet connected to router) in my speed tests for two days now. Nothing in our data habits have changed at all for over a year. Get status information for devices & tips on troubleshooting. Q. It’s different from your Wi-Fi disconnecting because your connection to your router is stable, your internet speed is just slow because of your ISP intentionally limiting it. Plus – it’s not only the outages that are annoying. Router placement. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live 6 days ago · To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". One of the simplest ways to restart your Mar 3, 2020 · Note: Not all modems will allow you to view the status page and some will have different URLs to access this info. I Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. My Xfinity stream kept freezing. Oct 24, 2022 · There are many reasons your Internet connection might appear slow. Basic Device Troubleshooting. If you are unable to access your modem’s status page, you can contact Comcast Customer Support and ask the support representative for these values. I Sep 23, 2020 · Reset My Router • Why is my Xfinity Internet so slow all of a sudden?-----Our mission is to create educational content. Apr 21, 2020 · @Jajanene . Check other common areas to find areas Why is my Comcast internet so slow all of a sudden 2020? If you are putting too much load on your cable connection with connecting multiple devices or heavy downloads and uploads, your internet connection may slow down. The most common of these could be the distance of your devices to the router, malware or nuisanceware infecting your device, an increase of devices connected to your network, or an increase in background programs eating Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. Upgrade Your Equipment. 4. If your are on 2. For example, a web page could be loading slowly, or a change made in an internet-dependent app would take too long to apply. Run the speed test near the router for wireless or with a wired connection if possible. Here are the most common reasons for a slow internet connection: 1. I Apr 10, 2020 · I’ve been having an issue with my internet where it randomly becomes extremely slow multiple times throughout the day. It may be because of the connectivity issue, not due to a hardware problem. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. We've NEVER been this slow in all the years we've had internet with Comcast! An overcrowded network: Fiber internet and DSL are the two types of internet connections unaffected by network congestion. Mar 2, 2023 · However, Wi-Fi may not work properly sometimes and would directly contribute to hindrance in your routine work on your MacBook. Dec 15, 2022 · Wi-fi is extremely slow since upgrading to iOS 12. 4 GHz frequency band and the 5 GHz frequency band. Now, all of a sudden everything I view on the internet loads very slowly. In some cases the connection is so unreliable, it will even timeout. Cant be a virus because i reset my pc a bit after this started. Call your ISP: If you’re still with us and we haven’t fixed your problems yet, you should contact your ISP. Jan 20, 2022 · @sujon Thanks for the response and for your attention to this post. Apr 8, 2021 · Why is my internet so slow all of a sudden? Any sudden decrease in internet speed could be caused by a variety of factors. com Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. Feb 16, 2024 · These could be the potential reasons for Comcast to throttle your connection. May 9, 2022 · Factory reset your Android tablet. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. Aug 13, 2024 · If things are only sluggish on your laptop (or whatever it is you’re using), then the problem is your hardware, not a slow internet speed. Xfinity For full functionality of this site it is necessary to enable JavaScript. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Aug 5, 2020 · Source: Xfinity (Image credit: Source: Xfinity). If a power cycle didn’t work, you could try restarting your Xfinity Gateway via the Xfinity mobile app and your Xfinity account. I have spectrum internet and don’t have any obvious issues using our phones or computers. Feb 28, 2013 · If my internet all of a sudden is VERY slow, why in the world would I want to have an additional service with Comcast. Why is my Xfinity internet so slow all of a sudden? A. Below, we provide a step-by-step guide on all the solutions you can try to fix the Xfinity network connection issue. Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. Games and other programs that work with video require significant bandwidth. I May 14, 2023 · Key Takeaways. Nov 27, 2021 · @XfinityBrie a number of us have already reached out we've already been escalated to the department that's supposed to take care of over data usage and do everything they've asked and as far as my 85-year-old mother goes I even went as far as to go buy a new router a new Roku and a new coaxial cable to make sure everything was not way too old and dysfunctioning somehow still nothing has Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. Didnt help. Why Does My Xfinity Internet Keep Disconnecting? When your Xfinity internet is disconnected, it is mostly not an issue with the router device itself, but other reasons such as: Interference with the signal. I’ve gotten the my modem swapped with Xfinity about 4 times now and this is still an issue. If that. However, when I checked the speed, it was good enough, which meant there was clearly another reason for the constant buffering. Apr 10, 2020 · I’ve been having an issue with my internet where it randomly becomes extremely slow multiple times throughout the day. Long winded explanation is that 2. Extend Your WiFi Signal. Cable, 5G, fixed wireless and satellite internet are all types of shared Troubleshoot internet and network issues. Did that and it didnt help. This will show you your ping, download speed, and upload speed, all of which influence your Internet speed for gaming. While resetting your router and limiting the devices connected to your network can help, there are other ways to improve the speed of your Xfinity internet connection. Also my internet is fine if I try downloading something via torrent then I get my regular download speed. This makes most games nearly unplayable. Still asking for PW every time I open Outlook. Has anyone else had this issue? The internet icon on my desktop doesn't show no internet, and the light on the modem doesn't change. I See full list on xfinity. First, restart your router by unplugging it from its power source and then plug it back in. For reference, the plan I have with Xfinity is for 200mbps. Improve WiFi network performance. Find outage information for Xfinity Internet, TV, & phone services in your area. I work from home, go to school from home, maybe watch 7-10 hours of tv a week. If you look for the following signs, you can find out if you are a victim Aug 1, 2020 · I am only connecting one device (laptop) to check the internet speeds, and I have been getting consistently 5Mbps (using wifi) and 7Mbps (using ethernet connected to router) in my speed tests for two days now. You can also try these other steps: Restart your device. Slow internet connection. . Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live May 14, 2023 · Key Takeaways. On 5ghz you can see max speeds but normally only in direct line of site of your WiFi router. Many factors can impact WiFi connectivity in your home. Aug 5, 2020 · Check your Xfinity bill to see how much speed you should be getting. Run anti-virus software – Many times it could simply be malware that is clogging up your bandwidth. If you're not getting what you pay for or the connection is inconsistent, the first step is a restart. Sep 24, 2020 · Checked account setting and all good. I cant even listen to others in discord because their voice is just skippy and jumpy. Sometimes, it’s not your MacBook that is running slow; instead, your internet connection. Why Is My Comcast Internet So Slow All of a Sudden? (Quick Answer) Your Comcast internet is abruptly slow, probably due to network overload, compatibility issues, damaged cables, or peak hours. In this article, we have answered the question: Why is my Mac internet so slow all of a sudden. As always, feel free to call us, and we’ll do our best to help. If neither of these steps resolves the issue, it’s time to check with your ISP. This wipes all the data from the device, so make sure you have a backup of anything important. The way to tell would be to log into your Account page, click the Devices tab on top, then scroll down to the bottom showing your internet Data use. 4ghz is old, reliable, and slow. Jun 11, 2020 · I have been on the phone with Comcast customer support and all they can tell me is to make sure all my cables are tightened, and that my ethernet cord is good, which they both are. I can't play games because it's always showing "Network Problem" and just starts lagging like crazy. Test Your Internet Speed. It’s a quick fix to most connection and WiFi speed problems. To get started please select the "peer to peer chat" icon (upper right corner of this page), click the "new message" icon, type/select "Xfinity Support", and then type/send your name with your address. Jun 5, 2024 · Why is your internet so slow? We provide more detail on each of these potential internet slowdown causes further down the page. Several factors could affect your slow internet connection. Your internet plan cannot be the culprit considering Sep 27, 2022 · Why is my Comcast internet so slow all of a sudden? How Can I Fix My Slow Comcast Internet. 5ghz is newer, faster, but has lower penetration power. Your Xfinity internet connection may be throttled due to network problems, paid preference, or accessing prohibited sites or services. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Jan 3, 2024 · You can speed up your Xfinity Wi-Fi by upgrading your internet speed, updating your router, plugging your computer directly into your router using Ethernet, or moving your router to a more centralized location in your house. We would love to take a deeper look on our end to see how we can help. 6 days ago · To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Other network activity could affect overall bandwidth. More May 14, 2023 · Key Takeaways. I called back and the very nice rep suggested I replace all of my cords between the walls and my modem. Are you getting the right speeds besides the evenings? Jun 29, 2023 · Q. Restart your device – A simple restart could wipe the slate clean so to speak, so you don’t face a slow internet problem. Anybody know what's changed? Thank you. My ping randomly shoots from a very stable 30 ms up to 120-150 ms for a few seconds and this happens very frequently. Jan 12, 2024 · 3. e, things aren't even loading when connected to 2. But both of my TVs use roku (6 months apart in purchase dates) and they are both now having major lags in response when using the roku remote. Our phone service is VERY reliable with Verizon, thank you very much. Jul 31, 2022 · Similar to this and tip 5 before it, is to halt simultaneous downloads/uploads elsewhere on your network. Your computer could be fairly fast and not using the network at all, but if three other devices in your house are streaming Netflix and YouTube, or playing online games, the network is still effected and it could make it seem like your computer is to blame. Your plan will be listed on the histogram box. Feb 8, 2019 · If you aren't sure what your latency is, use the Xfinity Speedtest. 4ghz band you will typically top out much lower speed wise. Your Xfinity internet may also be slow so that you can’t stream your favorite video content or even enjoy something as basic as web browsing. I definitely want to help with ensuring your speeds are working properly! I know my household enjoys streaming and gaming on the weekend evenings. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Aug 1, 2020 · I am only connecting one device (laptop) to check the internet speeds, and I have been getting consistently 5Mbps (using wifi) and 7Mbps (using ethernet connected to router) in my speed tests for two days now. Troubleshoot internet and network issues. Signs of Comcast Throttling . It's not the end of the world to provide PW, just haven't had to do that for many years and now concerned it's a sign of a larger issue. Sep 8, 2021 · Hi there! I'd be glad to ensure that this gets looked into further and get your internet speed working as it should. You need to restart your modem and router Improve WiFi network performance. I have a PC and I use an Ethernet cable and only recently my internet has become really slow on my PC. Feb 25, 2024 · This issue is a problem that Comcast have known about for years. May 14, 2023 · Key Takeaways. If you’re having WiFi performance symptoms, use Xfinity Assistant from your computer, the Xfinity app from your mobile device, or you can follow the methods below. The next time your Netflix won’t load and you’re cursing at your computer—er, wondering, Why is my internet so slow?—take a look at your Mbps (Megabits per second). Therefore, we also explored this Improve WiFi network performance. Your Other Devices Are Interfering. How do I refresh my Xfinity internet? A. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Jun 19, 2022 · A few fixes to improve your Xfinity internet speed. It could be a problem with your modem or router, Wi-Fi signal, signal strength on your cable line, devices on your network saturating your bandwidth, or even a slow DNS server. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Jul 25, 2024 · Causes of a Slow Internet Connection . Since there are several reasons why you might be behaving at slow internet speeds on Comcast, picking out whether you are a victim of throttling is somewhat hard. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live Aug 1, 2024 · Your hotspot broadcasts Wi-Fi on two different frequency bands: the 2. When they run, they limit the bandwidth available for other apps. I'm also dealing with poor speeds on devices connected via Wi-Fi, i. Any help would be appreciated. Check (and Fix) Your Internet Connection If your internet is causing your Fire TV Stick to slow down, it should be an easy fix. Now all of a sudden, I’m using 600% more data doing the same thing? I see these comments all over the internet of this happening to people. Nov 27, 2023 · My usage has not changed at all. If our phones go down or don't work, then you're hurting our business. The 5 GHz band is much faster, so try switching to it in your hotspot settings when your speeds need a little pick-me-up. It'd been doing just fine, over the past 6+ months, up until 2 days ago. Your ISP could be having an issue that affects your home or neighborhood. qggwjcaqwqzesmqdsmgtqicxdyimubldwehdcaamnhzheyx